while the crew would do well to make sure their new crest represents columbus, there are other cities the club can look to connect with potential fans, too.
There’s a quiet revolution happening in Columbus, Ohio. Despite years of near anonymity and near afterthought status, the city’s soccer franchise may finally be entering a renaissance of sorts. Under the guidance of new owner Anthony Precourt, the Crew are slowly starting to show signs of life after years of stagnation under the former ownership of the Hunt Sports Group.
Long-needed improvements to the stadium — including an updated jumbotron, speakers and upgraded “premier seating” on the stadium’s east side — should help to improve a match day experience that’s grown stale.
A partnership with USLPRO side Dayton Dutch Lions brings them in line with the league-wide development requirement and may pay dividends down the road.
Plus, the technical and playing staff assembled under the newly installed head coach and sporting director Gregg Berhalter are making some intriguing moves to improve the team’s on-pitch results in the near future.
But the work of Precourt’s making the most waves, at least in the press and on social media, is the Crew’s intentions to revamp their outdated branding. The now quasi-iconic crest featuring three helmeted construction workers — the only untouched original logo to survive since MLS’ inception in 1996 — will finally get an overhaul. And the following quote in a recent interview on mlssoccer.com on the subject was particularly interesting.
“We want to be representative. We don’t see Columbus in the [current] crest. There are many things we can do to represent the capital city better. It’s not a blue-collar, manufacturing, industrial town. It’s a smart, young, progressive university… town. We want it to represent the Columbus we’ve come to know.”
– ANTHONY PRECOURT, COLUMBUS CREW INVESTOR-OPERATOR
And he’s right: their current logo doesn’t even feature the name of the city they call home. That seems almost traitorous. But it’s not just about where their from, but also representing their existing and potential fans.
When I think of Columbus, I think of a city rejuvenated, reborn. Think of the German Village and Short North areas, each seeing an influx of new restaurants, shops and galleries over the last five to ten years. These redevelopments have helped to attract new residents back to the city, which in itself helps to spurn further investment.
And though it shouldn’t matter as much as it does, the Crew conveying themselves as something that many of the city’s young residents are trying to separate themselves from — the proletariat blue-collar workers staring cross-armed from the Crew’s logo — might well be enough to turn off potential fans. So alongside the improvements to the stadium and playing staff mentioned above, Precourt and president Mark McCullers believe that aligning the brand with Columbus and it’s growing young professional demographic will help to put more butts in Crew Stadium seats.
the old “blue collar” logo won’t be phased out until 2015.
Personally, I can’t believe it took the Crew so long to focus on this segment of the fan base. Even under the prior regime of the Hunts, it seemed fairly obvious. All you had to do was look at those packing the house each time the national team came to town. Though the traditionally-targeted “soccer mom” and “entertaining professional” segments were still represented, most of those in attendance were 20 and 30 somethings. The same can be said of the growing crowds filling American pubs for Premier League fixtures each weekend.
And while I agree that putting emphasis on the “Columbus” in Columbus Crew is rightly needed, I think the Precourt and company would be wise to not limit their thoughts to just Ohio’s capital city when trying to reach new fans.
Mr. Precourt: please don’t forget about Cincinnati, Cleveland, Dayton, Toledo and the rest of Ohio when trying to grow the club’s support.
As much as the Hunts neglected to invest in the club and it’s infrastructure, efforts to market the team outside the city have received just as little attention. Columbus isn’t an island after all; a good chunk of Ohio’s population is within a reasonable drive.
But driving distance alone isn’t the only reason why the rest of Ohio is important to the Crew. Cincinnati and Cleveland in particular have seen similar revivals to Columbus, especially when looking at their near-downtown districts of Over-the-Rhine and Ohio City. Already existing pockets of Crew supporters at the opposite ends of the state are there to build upon. You’ll find young professionals packing their bars Saturday and Sunday mornings to watch the European football, too. The traditional youth soccer target markets in those and other large Ohio cities are bountiful as well. And that’s not even mentioning the fact that much of the state is already pre-disposed to driving to Columbus to support some other sport’s team.
And yet outside of youth clubs partnering with the academy or the occasional Frankie Hejduk sighting, there have been practically zero attempts by the Crew to reach out to the rest of Ohio.
I live directly off of and commute on the I-71 corridor here in Cincinnati — a highway that literally leads directly to Crew Stadium — every single day. And yet in all my time living in this city, I can’t recall ever seeing a Columbus Crew billboard or advert. Three years spent living in Dayton went the same way. And friends in Cleveland and Toledo confirmed a similar dearth of Crew presence in their cities.
Perhaps we’ll see them reaching out to those of us outside Columbus, but signs of that kind of that haven’t really yet appeared as the upcoming MLS season fast-approaches. The closest I’ve seen to any hints of this kind of effort was in the announcement of the partnership with the Dayton Dutch Lions, which included a few vague statements on marketing cooperation.
Talk of the Crew investigating putting their own USLPRO side in either Cincinnati or Cleveland also shows they’re at least thinking about this subject, but they needn’t go that far to recruit fans to the capital. A cheaper option might be to throw some extra marketing dollars at a few strategically placed billboards and/or commercials in the state’s bigger cities. Additional club outreach — whether the popular “Find Frankie”, player appearances or just further TV/radio spots — might help to remind fans a little further from home base that there’s a professional team just a few hours away. Or if they’re feeling particularly benevolent, maybe throw the entire state a bone in the design of the new crest. That may be a bit much to ask for, but I’d think there’s merit to at least consider it.
It may take some experimentation to find out what’s effective, but it’s a risk worth taking. Just like there are fans that already supporters that come from all across Ohio, the Crew would be wise to attempt to speak to those that they’ve missed in pockets outside of Columbus.
So as Precourt, McCullers and the rest of the Crew front office look to choose a new image to make themselves in, let’s just hope they don’t forget that while Columbus should remain the primary inspiration, taking into account those on the outer fringes of their market deserve and need attention too.